PRIVACY AND PERSONAL DATA PROCESSING POLICY

Last updated: August 13, 2026

At Europe Travel Insider, we respect your privacy and are committed to processing your personal data responsibly, transparently, and securely.

This Privacy and Personal Data Processing Policy explains what information we may collect when you visit https://europetravelinsider.com/, how we use it, with whom it may be shared, how long we may retain it, and what rights you have regarding your personal data.

This Policy forms part of the terms governing the use of Europe Travel Insider and should be read together with our Legal Notice and Cookie Policy.

1. DATA CONTROLLER

The controller responsible for personal data processed through Europe Travel Insider is:

Data Controller: Mario Rendón Grisales
Website trade name: Europe Travel Insider
Website: https://europetravelinsider.com/
Address: Carrera 14 No. 97-51, Pereira, Colombia
Email: info@europetravelinsider.com
Activity: Creation and publication of information, guides, recommendations, and resources primarily related to travel and tourism in Europe.

The controller may hereinafter also be referred to as “Europe Travel Insider,” “the Controller,” “we,” “us,” or equivalent expressions.

2. SCOPE OF THIS POLICY

This Policy applies to personal data processing carried out through Europe Travel Insider, including, where applicable:

• Website browsing.

• Contact forms.

• Newsletter subscriptions.

• Email communications.

• Cookies and similar technologies.

• Analytics tools.

• Advertising systems.

• Security tools.

• Interactions with integrated third-party content.

• Affiliate programs and links.

• Interactions with our social media profiles where Europe Travel Insider has access to personal data.

• Any other Website feature involving the processing of personal data.

This Policy does not directly govern processing carried out independently by external websites, platforms, or providers that you may access through links from Europe Travel Insider.

3. LEGAL FRAMEWORK

Europe Travel Insider is managed from Colombia.

Personal data processing subject to Colombian law will primarily be carried out in accordance with:

• Statutory Law 1581 of 2012, establishing general provisions for the protection of personal data.

• Decree 1074 of 2015, Colombia’s Single Regulatory Decree for the Commerce, Industry and Tourism Sector, including the provisions applicable to personal data processing.

• Other laws, regulations, circulars, and instructions issued by the Colombian Superintendence of Industry and Commerce that supplement, amend, or replace these provisions.

Because Europe Travel Insider has an international audience, certain processing activities may also be subject to laws of other jurisdictions where their territorial scope requires it.

In particular, where applicable, we will take into account Regulation (EU) 2016/679 — the General Data Protection Regulation (“GDPR”).

4. DATA PROCESSING PRINCIPLES

Europe Travel Insider processes personal data in accordance with the principles established under applicable law.

These include:

Lawfulness

Personal data will be processed in accordance with applicable legal requirements.

Purpose limitation

Personal data will be processed for legitimate, specific, and disclosed purposes.

Freedom

Except where otherwise permitted by law, personal data will be processed on the basis of the data subject’s prior, express, and informed authorization.

Accuracy and quality

We will make reasonable efforts to ensure that personal data subject to processing is truthful, complete, accurate, up to date, verifiable, and understandable.

Transparency

Data subjects may obtain information regarding the existence and characteristics of the processing of their personal data.

Restricted access and circulation

Personal data will not be used or disclosed indiscriminately, and access will be limited to persons and entities entitled to access it.

Security

We apply reasonable technical, human, and administrative measures designed to protect personal data against loss, alteration, unauthorized access, consultation, use, or disclosure.

Confidentiality

Persons involved in processing personal data are expected to maintain confidentiality where required.

5. PERSONAL DATA WE MAY COLLECT

The information collected will depend on how you interact with the Website.

5.1. Information you provide directly

When you use our forms, subscribe to our newsletter, or contact us, we may collect:

• Your name, where requested.

• Your email address.

• Information voluntarily included in messages or inquiries.

• Communication preferences.

• Any other information you voluntarily provide through our forms or contact channels.

You should only provide personal data relating to third parties where you are authorized or otherwise legally entitled to do so.

5.2. Technical and browsing information

When you visit the Website, certain systems may automatically collect technical information such as:

• IP address.

• Device type.

• Operating system.

• Browser type.

• Browser language.

• Date and time of access.

• Pages visited.

• Referring page or source.

• Approximate duration of certain interactions.

• Identifiers associated with cookies or similar technologies.

• Technical information needed to prevent fraud, attacks, or unauthorized access.

Depending on the technology used and the permissions granted, some of this information may directly or indirectly identify a User and may therefore constitute personal data.

5.3. Information obtained from third parties

In certain circumstances, we may receive information from:

• Analytics providers.

• Advertising platforms.

• Technology providers.

• Security systems.

• Affiliate platforms.

• Social networks.

• Other providers used to operate the Website.

The information available to us will depend on the configuration of the relevant service and the permissions granted by the User.

6. SENSITIVE PERSONAL DATA

Europe Travel Insider is not designed to routinely request or collect sensitive personal data.

We recommend that you do not voluntarily provide sensitive information through forms or messages unless it is necessary for us to respond to your request.

If processing sensitive personal data becomes exceptionally necessary, we will comply with the special requirements established by applicable law and provide any legally required notices.

Where Colombian law applies, data subjects will be informed, where required, that they are not obliged to authorize the processing of sensitive personal data.

7. PURPOSES OF PROCESSING

Depending on your interaction with Europe Travel Insider, we may process personal data for the following purposes:

Responding to inquiries

To answer questions, requests, comments, or communications submitted by Users.

Managing the newsletter

To register and manage subscriptions and send Europe Travel Insider guides, articles, recommendations, updates, and other content where the User has requested such communications.

Managing communications

To send communications relating to requests initiated by the User or services to which the User has subscribed.

Operating and maintaining the Website

To enable the technical operation, maintenance, hosting, and administration of Europe Travel Insider.

Analyzing Website performance

To obtain statistics and, where applicable, analyze traffic, usage, and content performance in order to understand how the Website is used and improve it.

Personalizing the experience

To remember certain preferences or settings where permitted by the technologies used and the User’s consent preferences.

Managing advertising

To display, administer, and measure advertising where applicable and in accordance with applicable consent preferences.

Managing affiliate programs

Where applicable, to measure actions carried out through certain affiliate links so that referrals, bookings, or purchases can be correctly attributed to our affiliate programs.

Europe Travel Insider does not necessarily receive personal information used by an external provider to process a booking or purchase.

Protecting Website security

To detect, investigate, prevent, and respond to unauthorized access, abuse, fraud, spam, malware, cyberattacks, and other security threats.

Complying with legal obligations

To retain, use, or disclose information where necessary to comply with legal obligations or requests from administrative, judicial, or other competent authorities.

Protecting legal rights and legitimate interests

To manage claims and protect the rights, property, safety, and legitimate interests of Europe Travel Insider or third parties within the limits permitted by law.

8. AUTHORIZATION AND LEGAL GROUNDS FOR PROCESSING

Processing subject to Colombian law

Except where a legal exception applies, Europe Travel Insider will obtain prior, express, and informed authorization for personal data processing where required under Statutory Law 1581 of 2012 and its implementing regulations.

Authorization may be obtained, depending on the circumstances, through:

• Consent checkboxes.

• Electronic forms.

• Subscription requests.

• Cookie consent management tools.

• Electronic communications.

• Other mechanisms capable of reasonably demonstrating the data subject’s authorization.

Authorization will not be required in circumstances expressly exempted under applicable law.

Where the GDPR applies

Depending on the purpose, processing may be based on:

• Consent.

• Steps taken at the User’s request.

• Compliance with legal obligations.

• Legitimate interests, where such interests are not overridden by the rights and freedoms of the individual.

• Any other lawful basis recognized under applicable legislation.

Where processing is based on consent, you may subsequently withdraw that consent without affecting the lawfulness of processing carried out before withdrawal.

9. NEWSLETTER AND COMMUNICATIONS

Subscription to the Europe Travel Insider newsletter is voluntary.

When you provide your email address and confirm your subscription, we may use it to send you:

• New articles.

• Travel guides.

• Recommendations.

• Travel tips.

• Updates.

• Our own promotional content where applicable.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting:

info@europetravelinsider.com

Unsubscribing will apply to the relevant communications without affecting communications that we must retain or send for legal, administrative, security, or User-requested purposes.

We do not sell our subscribers’ email lists.

10. COOKIES, ANALYTICS, AND ADVERTISING

Europe Travel Insider uses or may use cookies and similar technologies for different purposes.

These technologies may include:

• Strictly necessary cookies.

• Functional or preference cookies.

• Analytics cookies.

• Advertising or marketing cookies.

The Website uses or may use services provided by third parties, including Google technologies such as Google Tag Manager, Google Analytics and, where enabled, advertising services such as Google AdSense or other Google advertising technologies.

Such services may process information including:

• IP address.

• Online identifiers.

• Browser or device information.

• Pages visited.

• Website interactions.

• Information obtained through cookies and similar technologies.

The actual availability and operation of each technology will depend on the Website’s current configuration.

Where applicable law requires consent for analytics, advertising, or other non-essential cookies or tracking technologies, those technologies will be managed through our consent mechanism.

Simply accessing the Website does not necessarily constitute consent to all categories of cookies.

More detailed information and preference controls are available through our Cookie Policy and the consent management tool displayed on the Website.

11. SERVICE PROVIDERS AND DATA PROCESSORS

To operate Europe Travel Insider, we may rely on external service providers that process information on our behalf or carry out their own processing activities under their respective terms and responsibilities.

Categories of providers may include:

• Web hosting providers.

• Content delivery networks.

• Technology infrastructure providers.

• Analytics services.

• Security systems.

• Email services.

• Email marketing platforms.

• Advertising platforms.

• Consent management tools.

• Affiliate platforms.

• Embedded content services.

Europe Travel Insider currently uses Hostinger for web hosting and infrastructure services.

The Website may also use Google services for functionality related to analytics, tag management, and advertising.

These providers may be located in, or process information from, countries outside Colombia.

Europe Travel Insider will seek to select providers offering reasonable privacy and security safeguards and will establish appropriate contractual arrangements where required by law.

12. INTERNATIONAL TRANSFERS AND TRANSMISSIONS

Because of the international nature of the Internet and the providers used to operate Europe Travel Insider, certain personal data may be stored or processed outside Colombia.

International transfers of personal data subject to Colombian law will be carried out in accordance with Statutory Law 1581 of 2012, including the rules applicable to transfers to other countries and the exceptions recognized by law.

Where a provider acts as a Data Processor on behalf of Europe Travel Insider, the rules applicable to domestic or international data transmissions will apply.

Where the GDPR applies, international transfers will be subject to the mechanisms and safeguards required under that regulation.

13. DISCLOSURE OF PERSONAL DATA

Europe Travel Insider does not sell your personal data.

We may provide access to or disclose information to third parties only where there is a legitimate reason to do so, including:

• To operate the Website through technology providers.

• Where required to provide a User-requested feature.

• Where the User has provided authorization.

• To comply with a legal obligation.

• To respond to a lawful request from a competent authority.

• To prevent fraud or protect security.

• To exercise or defend legal rights.

• In any other circumstances permitted by applicable law.

Affiliate links may take you to external platforms that carry out their own personal data processing activities.

Once you access those platforms, you should review their respective privacy policies.

14. DATA RETENTION

Personal data will be retained for as long as reasonably necessary to fulfill the purposes for which it was collected and to comply with applicable legal obligations.

As a general principle:

Inquiries and communications: for the time necessary to manage and close the request and subsequently for as long as may be required to address applicable legal responsibilities.

Newsletter: while the subscription remains active or until the User unsubscribes, without prejudice to limited retention necessary to document the unsubscribe request or comply with legal obligations.

Cookies and analytics information: for the periods determined by the configuration of the relevant tools, the consent provided, and the policies of the applicable provider.

Security logs: for the period reasonably necessary to prevent, detect, or investigate incidents.

Information subject to legal requirements: for the period required under applicable law.

When personal data is no longer required, it will be deleted, anonymized, or restricted where appropriate.

15. RIGHTS OF DATA SUBJECTS IN COLOMBIA

Under applicable Colombian data protection law, data subjects may have the right to:

• Know their personal data.

• Access their personal data.

• Update it.

• Correct it.

• Request evidence of the authorization provided, except where authorization is not legally required.

• Request information regarding how their personal data has been used.

• Submit inquiries and complaints.

• Request deletion of personal data where appropriate.

• Revoke authorization where appropriate.

• Access personal data subject to processing free of charge.

• File complaints with the Superintendence of Industry and Commerce (Superintendencia de Industria y Comercio — SIC) concerning alleged violations of applicable data protection legislation, subject to applicable procedural requirements.

Revocation of authorization or deletion will not apply where a legal or contractual obligation requires the information to be retained.

16. HOW TO EXERCISE YOUR RIGHTS

The area responsible for handling requests, inquiries, and complaints concerning personal data is:

Privacy and Data Protection — Europe Travel Insider

Requests may be submitted to:

info@europetravelinsider.com

To allow us to properly handle your request, you may need to provide:

• The data subject’s name.

• A method for receiving our response.

• A clear description of the request.

• Identification of the data to which the request relates.

• Documents or information needed to reasonably verify identity or representation, where necessary.

We will not require identity documentation that is disproportionate to the nature of the request.

17. INQUIRY PROCEDURE

Data subjects and other legally authorized persons may request access to personal information concerning the data subject contained in our databases.

Inquiries will be answered within a maximum of ten (10) business days from the date on which they are received.

Where an inquiry cannot be answered within this period, the interested person will be informed of the reason for the delay and the date on which the inquiry will be answered.

The additional period will not exceed five (5) business days following the expiration of the initial period.

18. COMPLAINT PROCEDURE

Data subjects or other legally authorized persons may submit a complaint where they believe personal information should be:

• Corrected.

• Updated.

• Deleted.

A complaint may also be submitted where the data subject believes that applicable data protection legislation has been violated or wishes to revoke authorization where permitted.

The complaint should include sufficient information to identify the data subject and clearly describe the relevant facts and requested action.

If a complaint is incomplete, we may request additional information needed to complete it within the periods established by applicable law.

Once a complete complaint has been received, it will be processed in accordance with Statutory Law 1581 of 2012.

The maximum period for responding to a complaint will be fifteen (15) business days beginning on the day following its receipt.

Where the complaint cannot be resolved within this period, the interested person will be informed of the reasons for the delay and the date on which a decision will be issued.

The additional period will not exceed eight (8) business days following expiration of the initial period.

19. COMPLAINTS TO THE COLOMBIAN DATA PROTECTION AUTHORITY

Where Colombian law applies, a data subject may submit a complaint to the Superintendence of Industry and Commerce (Superintendencia de Industria y Comercio — SIC), Colombia’s personal data protection authority, after completing the applicable inquiry or complaint procedure before the Data Controller or Data Processor where such prior procedure is legally required.

20. USERS IN THE EUROPEAN UNION AND THE GDPR

Europe Travel Insider is managed from Colombia.

However, certain processing activities may fall within the scope of Regulation (EU) 2016/679 — the General Data Protection Regulation (“GDPR”) — where its territorial applicability requirements are met.

Where the GDPR applies, and subject to the conditions and exceptions established by that regulation, individuals may have rights including:

• Access.

• Rectification.

• Erasure.

• Restriction of processing.

• Objection.

• Data portability.

• Withdrawal of consent.

• The right to lodge a complaint with a competent supervisory authority.

Where processing is based on consent, the User may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Requests may be sent to:

info@europetravelinsider.com

21. CHILDREN’S PERSONAL DATA

Europe Travel Insider is not specifically directed at children and does not seek to intentionally collect personal data from minors.

Under Colombian law, personal data relating to children and adolescents is subject to special protection.

Where it becomes exceptionally necessary to process such information, Europe Travel Insider will do so only in circumstances permitted by applicable law, respecting the best interests and fundamental rights of the child and obtaining any authorization legally required.

If you are a parent or legal guardian and believe that a minor has improperly provided personal data to Europe Travel Insider, you may request that we review or delete the information by contacting:

info@europetravelinsider.com

22. INFORMATION SECURITY

Europe Travel Insider implements reasonable and appropriate technical, human, and administrative measures designed to protect personal data against risks including:

• Unauthorized access.

• Alteration.

• Loss.

• Destruction.

• Improper disclosure.

• Fraudulent use.

Measures may include access controls, secure system configuration, software updates, account protection, backups, and the use of specialized technology providers.

However, no Internet-connected system can guarantee absolute security.

If a personal data incident occurs, Europe Travel Insider will act in accordance with applicable requirements and make any notifications that are legally required.

23. SOCIAL NETWORKS

Europe Travel Insider may maintain profiles on different social media platforms.

When you interact directly with our profiles, we may have access to information made available to us by the relevant platform in accordance with:

• Your privacy settings.

• The platform’s functionality.

• The terms and policies of that social network.

Each platform is independently responsible for the processing activities it carries out, and we recommend reviewing the applicable privacy policy.

24. THIRD-PARTY LINKS AND SERVICES

Europe Travel Insider contains links to external websites and services.

These may include:

• Hotels.

• Airlines.

• Booking platforms.

• Transportation companies.

• Tour and activity providers.

• Insurance providers.

• Restaurants.

• Government websites.

• Affiliate platforms.

• Other service providers.

When you access these websites, their operators may collect and process your personal data according to their own policies.

Europe Travel Insider generally does not determine the purposes or means of personal data processing independently carried out by those third parties.

We recommend reviewing their privacy policies before providing personal information.

25. AFFILIATE LINKS

Some links published on Europe Travel Insider may be affiliate links.

When you use one of these links, the external provider or affiliate platform may use cookies, identifiers, or similar technologies to determine that a visit or transaction originated from Europe Travel Insider.

Europe Travel Insider may receive a commission if a qualifying purchase, booking, or other action subsequently occurs.

The transaction and processing of personal data required to complete that transaction are generally carried out by the external provider in accordance with its own terms and privacy policy.

For additional information regarding our participation in affiliate programs, please see our Affiliate Policy.

26. AUTOMATED DECISION-MAKING AND PROFILING

Europe Travel Insider may use analytics or advertising tools that classify audiences or analyze general browsing patterns where permitted by applicable law and relevant consent preferences.

Unless expressly stated otherwise, Europe Travel Insider does not use personal data collected directly through the Website to make solely automated decisions that produce legal effects concerning a User or similarly significantly affect them.

27. CHANGES TO THIS POLICY

Europe Travel Insider may amend this Privacy Policy where necessary to:

• Reflect changes in applicable law.

• Introduce new Website features.

• Reflect new service providers.

• Modify processing purposes.

• Improve privacy practices.

• Reflect technical or operational changes.

Where changes are material and applicable law requires it, we will notify data subjects through reasonable means and obtain renewed authorization where legally necessary.

The version published on this page will always constitute the current version.

28. EFFECTIVE DATE

This Privacy and Personal Data Processing Policy becomes effective on:

August 13, 2026

Databases and personal data covered by this Policy will remain in effect and be processed for as long as necessary to fulfill the purposes described herein and applicable legal requirements.

29. CONTACT

For any questions regarding privacy or personal data protection, please contact:

Europe Travel Insider
Data Controller: Mario Rendón Grisales
Address: Carrera 14 No. 97-51, Pereira, Colombia
Email: info@europetravelinsider.com
Website: https://europetravelinsider.com/

Privacy contact: Privacy and Data Protection — Europe Travel Insider

Europe Travel Insider
European travel guides written by travelers, for travelers.

Last updated: August 13, 2026